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Gaps with cultural twist –
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Present Performance Delivery Gap Professional PDF
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Service Gap Model | Customer Gap | Knowledge Gap | Delivery Gap | Communication Gap - YouTube
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Bridging the IT Delivery Gap | Influential Software
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Gap Model of Service Quality - Marketing Training from EPM
7.2 Providing Great Service: The Service Gap Model – Principles of Marketing, 1st Canadian Edition
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47% of CX pros focuses on closing the promise-delivery gap
The Gaps of Product Discovery
