One of our core objectives is to offer quality products and services to our clients. In line with this objective, we have put in place measures to guarantee that our clients get value for their money. These include:

• Choice of strategic alliance partners: these partners are selected in line with our quality objectives and standards and only partners that can operate within this policy are selected.
• Confirmation of samples and specifications by our clients;
• Using approved sample as benchmark when goods are finally supplied.
• Use of pantone colour codes in all designs and specifications instead of colour names;
• On-line process checks during production to ensure the products comply with approved specifications.
• Random inspection of finished products to ensure materials are in line with specifications and also in line with industry standard of 10%;
• Branding at source: all our materials are branded at source (during production) to ensure quality consistency and reduce handling;
• Caution Sign: For fragile items, the packing cases or cartons are marked “FRAGILE”.
• Use of reliable and professional clearing agents and haulage operators to ensure there are no damages to products in transit;
• Provide goods in transit insurance especially for fragile items.

At Al-Khezai, we measure our success not so much on the capabilities of our technology or the speed and efficiency of our services, but on the valuable client relations we develop and the unique way we combine our strengths and talents to help our clients reach their goals.